Fault finding and repair service
Same-day repair available, or next business day*
We’re ready to fix most problems on the same day with our expert fault finding and repair service. This thorough inspection takes up to an hour and is performed by a fully qualified, licensed technician. We’ll carefully examine both the indoor and outdoor units, running extensive tests and checking every single part, electrical component, and connection.
If major repairs are required, we’ll assess the damage and provide a detailed quote to replace any faulty parts. In some cases, replacing the unit with a modern, energy-efficient system may be a more cost-effective solution, especially if your unit is old. We’ll always provide you with all your options so you can make the best decision based on your needs and budget.
Comprehensive Fault Investigation
SPLIT$150incl gstAdditional Split Head $20 each incl.DUCTED$170incl gstWater Leaks
- 3 months workmanship warranty*
ONLY$350incl gstGas Leak Repair
- 6 months workmanship warranty
FROM$450incl gstParts Replacement
- 3-12 months workmanship warranty*
FROM$300incl gst
Common Air Con Problems We Repair:
- Blocked fan coil, fan, or filters leading to poor cooling
- Water leaks caused by blocked or damaged drains
- Burned-out parts due to age, severe weather, neglect, or poor installation
- Failing or inefficient outdoor condenser unit
- Faulty temperature and humidity sensors
- Refrigerant gas leaks causing dangerously low levels
- Swing motors or air vents malfunctioning
- Faulty compressor
Let us restore comfort to your home – call us today for a fast, reliable repair!
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Want to Investigate the Situation Yourself?
Before calling a technician, you can check a few simple things first:
- Is the unit properly plugged in? A loose plug might be the reason your aircon isn’t turning on.
- Check the fuse or safety switch (if your unit has one). A tripped switch could be the culprit.
If the basics look fine, your aircon might be struggling with one of these issues:
Thermostat Issues
If your aircon isn’t cooling or heating properly, the thermostat or its sensor might be faulty. A displaced sensor can cause inconsistent temperatures and make your unit turn on and off unexpectedly.
Quick Fix:
- Find the sensor (near the evaporator coil). It should be close but not touching the coil.
- If it’s out of place, gently bend the wire holding it to position it correctly.
If the issue persists, an aircon technician can diagnose and fix the problem for you.
Low Refrigerant (Gas Leaks)
Is your aircon struggling to cool the room? Do you hear bubbling or hissing noises? If so, a refrigerant leak could be the problem. Refrigerant is essential for cooling, and if levels are low, your aircon won’t work efficiently.
What to Do:
- If ice is forming on your indoor unit, turn it off and let it defrost.
- Call a licensed HVAC technician. They’ll check for leaks, repair them, and refill the refrigerant to the correct level.
Important: Refrigerant leaks are harmful to the environment, and DIY refilling can be dangerous. Always call a professional.
Frozen Evaporator Coils
If your aircon isn’t getting enough airflow, the evaporator coil can freeze, stopping it from cooling properly.
How to Fix It:
- Turn off your unit and let the ice melt for a day.
- To speed up defrosting, run your aircon on fan mode only—this will help melt the ice without damaging the coil.
If your aircon still isn’t cooling after this, it’s time to call a technician.
Fan Problems
Your aircon’s fan is responsible for transferring heat outside. If it’s not working, the compressor can overheat, leading to costly damage—or even requiring a full unit replacement.
What to Do:
- Turn off your aircon to prevent further damage.
- Call an HVAC professional—this could be an electrical issue, which needs expert attention.
Dirty or Clogged Filters
One of the most common reasons air conditioners stop working is dirty filters. When filters get clogged, airflow is restricted, making your system work harder. This can lead to breakdowns, higher energy bills, and even a frozen evaporator coil.
How Often Should You Clean Your Filters?
- At least once a year for general use.
- Every 4-6 months if you have many (or high shedding) pets, or live in a dusty area. If this isn’t your condition, then 6-12 months otherwise.
Some filters are easy to clean yourself, but others (inside the unit) require professional servicing. We source specialised cleaning equipment and liquids, to clean air cons properly with the right care.
Water Leaks
If you notice water leaking from your aircon, don’t ignore it! If Water is Leaking Inside Your Home, a possible cause is a clogged drain line, which can lead to water damage.
Quick Fix: Use a wet/dry vacuum to clear the condensate line. Other possible causes include a rusted drain pan, a broken condensate pump, or a dirty air filter.
If Water is Pooling Outside:
- A small amount of water is normal.
- Large puddles? It could be an installation issue, a clogged filter, or a damaged drain pan.
For significant leaks, call an aircon professional to diagnose and fix the issue.
Is It Time to Replace Your Air Conditioner?
If your aircon keeps breaking down and you’ve already spent a lot on repairs, it might be time for an upgrade. Most air conditioners last about 10 years—after that, they start losing efficiency and become more expensive to maintain.
A new system can:
- Cool your home more efficiently
- Save you money on energy bills
- Provide better air quality and comfort
Need expert advice? Talk to an A Grade Air Conditioning Specialist today on 0435179269.
Need expert advice?
Taking care of your aircon doesn’t have to be complicated. With regular maintenance and quick action when issues arise, you can keep your unit running smoothly for years to come. And remember—if in doubt, call us, your trusted professionals.
